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Customer Service Specialist

Empresa

Sector

Servicios Corporativos

Segmento

Centro de Contacto / Call Center (CIS)

OPORTUNIDAD LABORAL

Descripción de la empresa

Welcome to Alorica Uruguay, where you'll work on exciting projects in our top-notch facilities. Join our team at one of the largest BPO companies in Latin America and the world.

Puesto equivalente

EJECUTIVO DE CUENTAS

Breve descripción del cargo

Description: Your mission is to offer customer support through phones, to customers who have questions, concerns, or confusion around a product or service. You are literally the voice of the brand, and a strong relationship between our clients and their customers is built with you!

Habilidades requeridas

Main responsibilities: - Communicate via inbound and/or outbound telephone calls with customers. - Provide prompt resolution to customer inquiries by providing appropriate and accurate information. - Accurately document and update records in required systems. - Understand all programs, systems, and procedures necessary to perform the job effectively. Requirements: - National or foreigner with a valid work permit. - High School Diploma and/or Highest Level of Education Certification/Diploma. - Advanced English communications skills, both oral and written. - Proficient computer skills, including Microsoft Office.

Carga horaria

Full time

Rango de salario estimado (nominal mensual $)

20.000 a 40.000

Fecha de cierre de postulación

17/09/2024

Formación solicitada

16 - Otras

Idiomas

Inglés: Avanzado

Ofimática

Operador Office (Ej. word, excel, power point): Medio

Mensajería electrónica y navegación Web (Ej. Internet, Outlook): Medio




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